Returns & Refunds

If your order arrives damaged, defective, or with a manufacturing or printing issue, contact SHOOTER as soon as possible. We’ll review the issue and provide the appropriate next steps.

When you reach out, please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging where relevant

If you receive an item that is different from what you ordered, contact SHOOTER with your order number, a description of the issue, and photos where relevant. We’ll review the case and let you know the appropriate next steps.

If you have a sizing issue, please contact SHOOTER before taking any action. We’ll look at your order and advise on what can be done.

Because our products are made to order through a third-party print-on-demand fulfillment service, purchases made on the basis of a change of mind are not eligible for returns or refunds. We’re not able to offer change-of-mind returns or refunds, as items are produced specifically for each order once the purchase is confirmed.

If you have questions about your order, contact SHOOTER and we’ll help you determine the appropriate next steps.

Do not send any product back without first contacting SHOOTER and receiving return instructions where applicable. Because SHOOTER products are fulfilled through a third-party print-on-demand service, returns need to be coordinated with our team first so we can advise on the correct process for your order.

If a refund is approved, it will be processed according to SHOOTER’s applicable refund policy and the policies of our payment provider. We’ll confirm the details with you once your case has been reviewed.

Return eligibility depends on the circumstances of the order and the applicable SHOOTER return policy. If you’re unsure whether an item is eligible for a return, contact SHOOTER and we’ll review your case.